MonakERP

Accounting & Billing

MonakERP comes with a complete and in-depth accounting system with Chart of Accounts and Cost Centers and is IFRS compliant. The Accounting module seamlessly connects with all other modules to ensure company financial information is available on a real-time basis.

It has functionalities such as accounts receivable, accounts payable, outstanding invoices, payment requests, purchase invoice, bank reconciliation, bank guarantees, tax payable. Journal entries are passed by system and accountants can input entries on ad-hoc basis as needed.

All information is easily available through reports and dashboards such as Trial Balance, Balance Sheet, Cash Flow, Profit & Loss Statement, Profitability Analysis, Customer Credit Balance and more.

HRM, Payroll & Employee Loans

MonakERP HR module helps you keep track of all employee's data, residence permit, leaves, end of service benefit and attendance. Monthly payroll are easily created and auto accrual entries passed by the system.

Employees can make expense claims as well as other types of approval requests such as leaves and salary advances. Internal loans to employees can be created within the system with monthly deduction set for total duration of the loan.

MonakERP gives flexibility of conducting timely staff appraisal by assigning weightage to the key parameters. Employees can be allocated annual leaves and get their leaves approved by multiple approvers.

Customer Relationship Management (CRM)

Automation of key activities, refined analytical tools, efficient communications, and improved customer relations all translate to a shorter sales cycle, higher sales revenue, and increased profits.

The CRM module comes with capabilities to cultivate positive customer relationships, help track business Opportunities from Leads and Customers, send Quotations, manage and fulfil sales orders.

Multiple reports such as Prospects Engaged But Not Converted, Minutes to First Response, Inactive Customers, Campaign Efficiency and Lead Owner Efficiency can drive management in making key changes.

Procurement

Every company makes purchases either for internal consumption or to resell. With MonakERP, approval workflow can be made for every type of purchase saving the company finite disposable cash.

Quotations can be requested from Suppliers and purchase order given to the best priced supplier. Suppliers can be assessed on various parameters leading to working with best suppliers.

Auto notification can be set when item is reaching low level along with lead time to procure. You can make purchase requests for all materials required for production and automatically send Email suppliers.

Stock / Inventory

With its warehouse centric design, the Stock module can save you time and money. Stock is a company's current asset thereby making it prudent to keep tabs on its locations and cost.

You can track costs and sales histories by warehouse and maintain complete inventory visibility by tracking your stock transfers both within and between warehouses.

Any incoming or outgoing of stock can be tracked by serial number, batch number, warranty expiry or service expiry. Quality inspection can be conducted and reports submitted into the system.

Point-of-Sale

MonakERP has user-friendly Point-of-Sales which is linked to billing, payments and Inventory. You can manage settings like Currency, Cash/Bank Account, Taxes, and Terms and Conditions individually for each location.

POS feature also works offline and syncs when you have internet. MonakERP has a clean interface for making sales easy at the company's retail outlets.

The system would account the sales and decrease stock at the location instantaneously. With MonakERP you don't need to purchase separate point of sales, accounting or inventory software.

Workflow Management

Define, execute and automate business processes with MonakERP's Workflow where tasks, information or documents are passed from one participant to another for action, according to a set of procedural rules.

This allows your organization to coordinate tasks between people and synchronize data between systems, with the ultimate goal of improving efficiency, responsiveness and profitability.

MonakERP's Workflow allows you to automate the flow of employee tasks and activities, reducing the time processes take to complete as well as potential errors caused by human interaction.

Helpdesk / Support

By linking your incoming support emails to MonakERP, you can keep track of open issues across projects and make sure your customers are happy by answering on time.

You can also create help articles and build a support portal that will make your customers get what they need even faster. MonakERP also allows you to manage Service Level Agreements (SLA)'s with your customers.

With service levels measuring time to respond and resolve, you can set targets and take appropriate actions to make sure customers are satisfied. SLAs can be automatically applied to new incoming issues.

When an item cannot be brought to your center, Maintenance Visits record the progress, the person performing the visit and the work done.